Things such as redundancy for backups and continuity of service in all instances are especially important if you cannot afford to be down for a long period of time. You need to factor in total cost of down time including idle staff whom you are still paying. Sometimes the dollar you save will cost you 10 times as much in the long run. You will also want a proactive monitoring solution in place to avoid any potential data breach. Take a look at recent statistics on how many ID thefts there are daily. Someone could infiltrate your network to take just basic personal information and you may never know. Worst case, your client data is stolen and held for ransom while you are trying to do business. Then what?
Glen DeRosa
M.I.S Director
City of Revere