Without 24/7 monitoring you could come in on Monday morning and basically be down for who knows how long. The benefit of this is that someone is there to fix any alerts that may cause your network to go down and can fix them even before you walk in the door the next morning. I can’t say enough about the reliability. As for the backup systems, we used to do it manually and took tapes off site. With that comes security concerns; you have to remember to run the backup but you never really know if the backup actually ran correctly. With the backup system TOSS C3 recommends, and that we fully endorse, I no longer have to worry if the backup ran properly and I know the information is safe and secure. I also know that should something occur on site to our hardware we could be back up and running again in a short period of time having the additional backup in the cloud.
Hassett & Donnelly, P.C.